Business of 2021
Be Digital or Die - Your choice for your business...
Please don't use, If, What, When, Where, Why, How, Now it is over... it is everywhere.
Well done if you have moved to digital pathway. Because there is no any other option to survive in 2021 for business except adopting the digital culture. You can understand it through an example.
Choose a very small example of Grocery Shop, Barber shop? Now these days how does it work?
You can book your Grocery, via, whatsaap, Mobile App and get the home delivery as soon as possible or maximum within 24 hours. And you do not need to pay any more for delivery charge, either it is free or either they would charge you a very small amount. Then try to understand the supply chain process and the importance of digital presence and visulise the phisical appearance.
Step 1.
A - Customer start searching information of nearest Grocery store.
B - Grocry store are making themself avaliable digitally for customers.
Step 2.
Customer get some avaliablity of grocery store near to them. Now customer Booked there grocery through Digital Channel - Whatsapp, Mobile App, Call, Email (Old process)... Request received and reviewed by Grocery Operator and doing some confermation over chat and call for final booking as the avalibility of groceries item as per there inventory.
After confiemation message sent to grocery staff by Grocery Operator, - Grocery staff took the booking details and start arranging and packeging. And next step delivering grocery to requested address.
Step 3. Payment, You can pay at the time of booking or after receiving your groceries. Digital Payment option (PhonePe, Paytm, Google Pay, Amazon Pay, Online Banking etc...) or Cash on delivery.
Step 4. Grocery Items received.
Now the moral of the stroy is customers and the store owners, both are happy and in a win win situation.
Disadvantage:
1. Dispute on less item received as per booking. - Customer has an open oppertunity to check at the time of receiving the item. If missed then you can raise the complaint to customer care and you will get resolved you concern soon. Because they know as a ecommerce operator there is too much cost invilved in tranportation and there is less profit margin, so they always try to avoid the scope of refund and they try to send only best items to customers.
2. Nothing more it is safe and secure. Similarly grocery store owners are booking and arranging there inventory fullfillament through this process. It is an vice versa and continue process.
Result or Outcomes:
1. Time savings of both as End user - Customers and Supplier as a Grocery store.
2. Time to compare products and its avaliable discount offer brfore order or booking.
3. Door step service.
4. As per your requested time.
5. Free form people interaction.
6. Utilise your time in your other pending work.
And at last but not least, Stay Home, Stay Safe and Safe Life.
Digital helps us to protect from COVID 19 also.
Be Digital or Die - Your choice for your business...
Please don't use, If, What, When, Where, Why, How, Now it is over... it is everywhere.
Well done if you have moved to digital pathway. Because there is no any other option to survive in 2021 for business except adopting the digital culture. You can understand it through an example.
Choose a very small example of Grocery Shop, Barber shop? Now these days how does it work?
You can book your Grocery, via, whatsaap, Mobile App and get the home delivery as soon as possible or maximum within 24 hours. And you do not need to pay any more for delivery charge, either it is free or either they would charge you a very small amount. Then try to understand the supply chain process and the importance of digital presence and visulise the phisical appearance.
Step 1.
A - Customer start searching information of nearest Grocery store.
B - Grocry store are making themself avaliable digitally for customers.
Step 2.
Customer get some avaliablity of grocery store near to them. Now customer Booked there grocery through Digital Channel - Whatsapp, Mobile App, Call, Email (Old process)... Request received and reviewed by Grocery Operator and doing some confermation over chat and call for final booking as the avalibility of groceries item as per there inventory.
After confiemation message sent to grocery staff by Grocery Operator, - Grocery staff took the booking details and start arranging and packeging. And next step delivering grocery to requested address.
Step 3. Payment, You can pay at the time of booking or after receiving your groceries. Digital Payment option (PhonePe, Paytm, Google Pay, Amazon Pay, Online Banking etc...) or Cash on delivery.
Step 4. Grocery Items received.
Now the moral of the stroy is customers and the store owners, both are happy and in a win win situation.
Disadvantage:
1. Dispute on less item received as per booking. - Customer has an open oppertunity to check at the time of receiving the item. If missed then you can raise the complaint to customer care and you will get resolved you concern soon. Because they know as a ecommerce operator there is too much cost invilved in tranportation and there is less profit margin, so they always try to avoid the scope of refund and they try to send only best items to customers.
2. Nothing more it is safe and secure. Similarly grocery store owners are booking and arranging there inventory fullfillament through this process. It is an vice versa and continue process.
Result or Outcomes:
1. Time savings of both as End user - Customers and Supplier as a Grocery store.
2. Time to compare products and its avaliable discount offer brfore order or booking.
3. Door step service.
4. As per your requested time.
5. Free form people interaction.
6. Utilise your time in your other pending work.
And at last but not least, Stay Home, Stay Safe and Safe Life.
Digital helps us to protect from COVID 19 also.
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